Q:I would like to keep my hands and nails in picture perfect condition year round. Do you have any home remedies to combat dry, cracked hands, chipped nails and ragged cuticles?
A:Our favorite daily nail treatment is Creative Nail Design's Solar Oil. When applied daily, this product reduces hangnails, conditions dry, brittle nails, and helps heal cuticles. For extremely dry hands with rough patches or cracks, we recommend Creative's Solar Butter. This product combines the fast penetrating properties of Solar Oil with the ultra-pure shea butter, forming a protective barrier that shields skin from the elements. In combination with these at-home treatments, we also recommend our Grand Manicure every 4-6 weeks to ensure your hands are properly cared for. Please call 614.418.5350 or click on make an appointment to schedule your Grand Manicure today!
 
Q:I am interested in trying your specialty skin services. What is microdermabrasion and how will it benefit my skin?
A:Microdermabrasion is a non-invasive, non-surgical procedure that uses fine corundum (abrasive) crystals to remove the outer layer of skin to reveal the younger, tighter and more radiant skin underneath. The result is a topical exfoliation, as well as an indirect stimulation of basal layer of the skin which increases collagen and elastin production. This procedure helps with a number of skin issues including: blackheads, whiteheads, fine lines and wrinkles, sun-damaged skin, acne prone skin, superficial age spots, oily skin and overlarge pores. Please call 614.418.5350 or click on make an appointment to schedule a consultation today with one of our estheticians to develop a personalized skin care plan.
 
Q:I love getting spa services and would like to treat my husband to a few hours of relaxation time. He has not had any spa services done in the past and is a little intimidated. What would be a great service or package of services to introduce him to the spa?
A:The percentage of male guests visiting our spas in the past few years has increased rapidly, allowing us to develop a special menu of spa services with our male guests in mind. Alone or combined, any of the following would serve as a great introduction to the spa for your husband.


  • Gentleman's Manicure

  • Gentleman's Pedicure

  • Gentleman's Signature Facial

  • Gentleman's Escape Package



We would also recommend a couples massage suite (located only at The Grand Salon at Polaris Parkway) if you would like to enjoy this time together and help ease him into our salon services. To book a service or package at the salon closest to you, call 614.418.5350 or click on make an appointment.
 
Q:My hair feels brittle and lifeless after being exposed to chemical, styling, and environmental elements on a daily basis. What can I do to restore the vitality to my hair?
A:For daily care, Schwarzkopf's Repair System is excellent for restoring and revitalizing hair. The Repair Shampoo and Conditioner set adds moisture to hair while the Sealed Ends strengthens the hair and seals in moisture before styling. If your hair is color treated, combine Schwarzkopf's Herbal Sealer with a conditioning foam toner once a week to lock in color and add shine. We also recommend visiting one of our salons for a hair consultation to assess your hair and review recommendations based on your hair type, condition and home care regimen. Based on these findings, we can recommend a texture service to accompany a cut and style that will improve your hair's vitality instantly. Please call 614.418.5350 or click on make an appointment to schedule your consultation today!
 
Q:I am busily planning my June wedding and would like to solidify my beauty regimen leading up to the big day. Do you have any recommendations on when I should begin to schedule my appointments and what services I should schedule?
A:Congratulations! We recommend contacting one of our Bridal Coordinators 6-12 months prior to your wedding to ensure you get the days, times and professionals of your choice. Our Bridal Coordinators can help you schedule your bridal services as well as those of your Bridal Party. Recommended services include: hair design, makeup application, facials, massages, and other spa service to ensure you are relaxed and looking your best on this special day. Please call 614.418.5350 to schedule a consultation with one of our Bridal Coordinators.
 
Q:I am interested in exploring the possibility of hair extensions. Specifically, I would like to add length, volume and possibly highlights to my hair. Do you offer hair extension services?
A:The Charles Penzone Family of Salons is proud to offer our guests Hairdreams hair extensions. With the knowledge of our experienced hair professionals and the high quality hair extensions provided by Hairdreams, you can gently and naturally fulfill your desire for long, thick, gorgeous hair. Please visit the hair extension section of our website for more information on our hair extension services. We encourage you to make an appointment today with one of our hair professionals to determine your exact hair extension needs and goals. You can make an appointment by clicking here or calling 614.418.5350 and speaking with one of our guest service representatives.
 
Q:How can I learn more information and buy the products that were used in my salon services?
A:Each of our salons features a retail section where any of the products we use are available for purchase by our guests. By visiting CharlesPenzone.com you can also find links to our vendor's websites. Please ask your salon professional for more information on each of the products they chose for you.
 
Q:Do I have to come into a salon to purchase a gift card for my next special occasion?
A:Gift cards may be purchased in three different ways! Traditionally, anyone who wanted to purchase a gift card could come into our salons and buy one. We still recommend this method as we provide unique packaging to enhance your gift of beauty when you visit one of our salons. You may also purchase gift cards online 24 hours a day, 7 days a week (including Christmas Day and Valentine's Day). Our electronic gift cards are the most popular. You may purchase these gifts right from home and print out the gift certificate on your own personal printer! All you have to do is bring the certificate and a proper form of identification to one of our salons to redeem your gift upon your next visit. You may also purchase the gift card online and have it either mailed to the recipient or you may pick it up at one of our salon locations. Both of these options will be professionally gift wrapped for you and are generally ready the next business day for pick up. Please see gift cards for more information.